Refund policy

We accept return requests within 14 days of delivery.

To qualify for a return, the item must be unused, unworn, and in its original condition and packaging. Proof of purchase is required.

To request a return, contact us through our Contact us page before sending anything back. Approved returns will receive the correct return instructions and address. Items returned without prior approval may not be accepted.

Damaged or incorrect items

Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us as soon as possible and include clear photos of the item and packaging so we can review the issue.

Non-returnable items

We cannot accept returns for:

• Personalised or custom-made products
• Used products
• Opened hygiene or grooming products
• Gift cards
• Items marked as final sale

Return shipping

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect. Original shipping charges are non-refundable unless required by applicable law.

Refunds

Once the returned item has been received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

This policy does not limit any mandatory consumer rights available under the laws of your country or region.